IT-Outsourcing

IT-outsourcing is subcontracting IT processes, such as web development or application support, to a third-party company in the interest of lowering costs or making better use of time and energy costs, redirecting or conserving energy directed at the competencies of a particular business, or to make more efficient use of resources.

Organizations that outsource have the following benefits:
  • Cost savings. The lowering of the overall cost of the service to the business. This will involve reducing the scope, defining quality levels, re-pricing, re-negotiation, cost re-structuring. Access to lower cost economies through offshoring.
  • Cost restructuring. Operating leverage is a measure that compares fixed costs to variable costs. Outsourcing changes the balance of this ratio by offering a move from variable to fixed cost and also by making variable costs more predictable.
  • Improved quality. Achieve a change in quality through contracting professional service.
  • Contract. Services will be provided to a legally binding contract with financial penalties and legal redress. This is not the case with internal services.
  • Staffing issues. Access to a larger talent pool and a sustainable source of skills.
  • Risk management. An approach to risk management for some types of risks is to partner with an outsourcer who is better able to provide the mitigation.